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FedEx Ship Manager - Creating a Label for International Shipment

FedEx makes it easy to create shipping labels within FedEx Ship Manager. However, you should be cautioned about similar language and additional costs that can occur when completing Step 3 and adding the "Declared Value" and the required "Total Customs Value". Naturally, this would only apply for commodities that have a value over $100.00 as FedEx includes insurance for lost or damaged packages up to this amount. It can be confusing for folks because the terminology is similar for the carriers...

Why you should never agree to a FedEx Money Back Guarantee Waiver

FedEx Money Back Guarantee Policy FedEx guarantees the on-time delivery of all Ground and Express packages; however, did you know that many are not delivered on-time? If one of your packages arrives late by 1 minute or longer, under their MBG (Money Back Guarantee) policy you can recover 100% of the shipping charges. This is an incentive to shippers to ensure that packages shipped get to customers in a time frame anticipated based on desired service level paid. Let’s consider your customer is ...

Why you should never agree to a UPS GSR (Service Failure) Waiver

UPS GSR (Guaranteed Service Refund) Waiver UPS guarantees the on-time delivery of all Ground and Express packages; however, did you know that many are not delivered on-time? If one of your packages arrives late by 1 minute or longer, under their Service Guarantee Policy you can recover 100% of the shipping charges. This is an incentive to shippers to ensure that packages shipped get to customers in a time frame anticipated based on desired service level paid. Let’s consider your customer is ea...

USPS Rate Hikes Got You Scratching Your Head?

Image Source: http://www.shipwatchers.com/usps/ On January 26th, 2020 USPS rate hikes went into effect. Priority Mail Express increases 3.5% and Priority Mail by 4.1% on average. Numerous increases also were applied to Mail Services and Priority Mail Flat Rates. Detailed information on these increases can be found in a previous article we published in early December "USPS Rate Increase effective January 26th, 2020 (https://shipwatchers.kayako.com/article/1260-usps-rate-increase-effective-janua...

UPS Audit Fee – Shipping Charge Corrections

UPS implemented an Audit Fee for Shipping Charge Corrections on June 4th, 2018. What Does the UPS Audit Fee Cost? This adjustment is applied when the average shipping charge correction exceeds $2.00 and is billed at $1.00 per shipment affected or 6% of the total shipping charge corrections, whichever is greater. It used to be if the average shipping charge correction for all packages was over $5.00, but has since changed to $2.00 in October 2018. To see if you are being billed an Audit Fee,...

What are UPS Third Party Charges?

UPS began charging a Third Party Fee in the amount of 2.5% of the total shipping charges including any accessorial and value-added services in the beginning of 2016. In 2019 the UPS Third-Party Fee raised to 4.5% and is currently still 4.5% of the total shipping charges for all UPS domestic and international shipments. UPS Third-Party Fee EXAMPLE: UPS Billing Center: Invoice > Invoice Summary > Third Party section Total UPS 3rd Party Charges: $38604.53 = $1,737.20 (4.5% of total char...

What are FedEx Third Party Billing Surcharges?

On January 22nd, 2018, FedEx began charging a Third Party Billing Surcharge in the amount of 2.5% of the total shipping charges including any accessorial surcharges, and value-added fees. This excludes any charges due to duties, taxes, and ancillary clearance service fees. FedEx has not increased this fee as of 2020 and remember that the sender or shipper is responsible for all charges if the consignee or third party does not pay or refuses to pay for the shipping charges. FedEx Billing Option...

Get Rid of UPS and FedEx Address Correction Fees

Additional accessorial and surcharge costs are a huge profit center for UPS and FedEx. Some of these charges are unavoidable such as Fuel Surcharges, but most of them can be reduced or eliminated by diving into your shipping processes and/or through negotiation with UPS and FedEx directly. Let's discuss UPS and FedEx Address Corrections These charges are applied when the shipper creates a label and ships the package with an incorrect address which could be a missing company, apartment, unit, f...

UPS FedEx DHL and USPS 2023 Holiday Calendar Services and Closings

*Please note that we are "Ship Watchers" a logistics audit and negotiation provider. If you have any questions about your delivery or pickup, please consult your tracking information or with your carrier directly! Looking for a quick and easy source to view this years 2023 Holiday Schedule for UPS, FedEx, DHL, and USPS? Look no further... Ship Watchers provides you with a quick reference to all national Holidays recognized by UPS, FedEx, DHL, and USPS without advertisements. UPS Please c...

DHL US Express 2023 Holiday Calendar

Source: DHL / www.dhl.com / January 2023 *Please note that we are "Ship Watchers" a logistics audit and negotiation provider. If you have any questions about your delivery or pickup, please consult your tracking information or with DHL directly! Important Dates The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates. Easter Sunday, April 9th, 2023 Memorial Day Monday, May 29, 2023 Independence Day Tuesday, July 4, 2023 ...

USPS 2023 Holiday and Service Calendar

Source: USPS / www.usps.com / January 2023 *Please note that we are "Ship Watchers" a logistics audit and negotiation provider. If you have any questions about your delivery or pickup, please consult with USPS directly! Holidays & events 2023 holidays MONDAY January 2* New Year’s Day MONDAY January 16 Martin Luther King Jr. birthday MONDAY February 20 Presidents’ Day MONDAY May 29 Memorial Day MONDAY June 19** Juneteenth National Independence Day TUESDAY July 4 Independence Day MONDAY Se...